If you didn't receive an order confirmation email from the store when you purchased, please check your spam folder! If the order confirmation email isn't in there, then your email address may be undeliverable.
In this scenario, please check if your inbox is full or if you have any limits imposed on your account that would prevent you from receiving email.
Every order on Headphone Dust is assigned to the email address of the purchaser. Logging into the store requires email validation via a two factor code which is sent to your email address when logging in. If you are unable to receive email on an address you used to place an order, please contact Headphone Dust customer support at [email protected] and ask to switch the email address associated with your order. Headphone Dust customer support staff can change the email address on your order and resend you a confirmation to a new email address to ensure you get your products.