The terms "we", "us" and "our" refer to Headphone Dust. Headphone Dust operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Headphone Dust is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Headphone Dust is a digital-only retailer. All products sold through our store are delivered via digital download. We do not sell or ship physical goods (such as CDs, Vinyl, or Blu-rays).
Please read these Terms of Service carefully. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. To purchase products, you must provide certain information, such as your email address and payment details. You represent and warrant that all information provided is correct and current. You are solely responsible for maintaining the security of your account, as all accounts are tied to email address two step verification.
SECTION 2 - DIGITAL PRODUCTS
We have made every effort to provide an accurate representation of our digital products (including file formats and audio specifications).
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All products are subject to change at any time without notice.
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We reserve the right to discontinue any product or format at any time.\
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It is your responsibility to ensure your hardware and software are compatible with the high-resolution formats provided (MKV, FLAC, ALAC) prior to purchase.
SECTION 3 - ORDERS AND DELIVERY
When you place an order, you are making an offer to purchase. Your order is accepted once payment is processed and a download link is generated. Download links are sent to the email address used to make the order and are also shown on the store directly after checkout for ease of access.
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Delivery: Delivery is deemed to have taken place at the moment the digital download link is made available to you.
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Usage: Purchases are for your own personal, non-commercial use only. You may not resell, export, or redistribute the digital files.
At any time, customers can log in to the store at my.headphonedust.store to re-download previously purchased products.
SECTION 4 - PRICES AND BILLING
Prices are subject to change without notice. You represent that (i) the payment information you provide is true and complete, and (ii) you are authorised to use the chosen payment method. As we are a digital-only store, no shipping or handling charges apply. Applicable taxes will be calculated at checkout based on your location.
SECTION 5 - REFUNDS AND RETURNS
Because our products are digital assets delivered via instant download, they are non-tangible and irrevocable. Your purchases are subject to our specific Refund Policy, which dictates that all sales are final, with a limited 48-hour grace period for accidental incorrect purchases. We do not offer refunds for hardware or software incompatibility.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services and all audio, video, text, and images are owned by Headphone Dust, its affiliates, or licensors and are protected by UK and international copyright laws. These Terms permit you to use the Services for personal use only. You must not reproduce, modify, create derivative works of, or publicly perform any of the material (audio or visual) without our prior written consent.
SECTION 7 - RELATIONSHIP WITH SHOPIFY
Headphone Dust is powered by Shopify. Any sales and purchases you make in our Store are made directly with Headphone Dust. You acknowledge that Shopify is not responsible for any aspect of sales or the technical integrity of the audio files provided.
SECTION 8 - PROHIBITED USES
In addition to other prohibitions, you are prohibited from using the Services or its content: (a) for any unlawful purpose; (b) to infringe upon our intellectual property rights or those of others; (c) to upload viruses or malicious code; (d) to crawl, scrape, or use AI tools to extract data or content from our store; or (e) to circumvent the security features of our digital delivery system.
SECTION 9 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
WE DO NOT GUARANTEE THAT YOUR USE OF THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE. THE SERVICES AND ALL PRODUCTS ARE PROVIDED 'AS IS' AND 'AS AVAILABLE'. IN NO CASE SHALL HEADPHONE DUST, OUR EMPLOYEES, OR LICENSORS BE LIABLE FOR ANY DAMAGES ARISING FROM YOUR USE OF THE SERVICES, INCLUDING BUT NOT LIMITED TO ANY ERRORS IN CONTENT OR LOSS OF DATA INCURRED VIA DIGITAL DOWNLOAD.
SECTION 10 - GOVERNING LAW
These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of the United Kingdom.
SECTION 11 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at [email protected].
Headphone Dust Limited
3rd Floor, Paternoster House, 65 St Paul’s Churchyard, London, EC4M 8AB
Company Number: 17056473